Frequently Asked Questions

Are the self-defense tools rechargeable?

Yes! The stun guns are rechargeable and come with a USB charging cable.

Are your products safe to carry in a purse or bag?

Yes. All items are compact, secure, and designed for safe everyday carry when stored properly.

Are the tools easy to use?

Absolutely. Each item is designed to be user-friendly and discreet, with quick access features and simple activation instructions.

Shipping & Returns

How long does shipping take?

Most orders are processed within 2–3 business days and delivered within 5–7 business days, depending on your location.

Do you accept returns?

Yes. Returns are accepted within 14 days of your purchase. Items must be in their original packaging with all accessories included. Please visit our Return Policy page for full details.

Do you ship internationally?

At this time, we currently ship within the U.S. only. We hope to expand soon!

What locations are restricted from delivery due to state and local laws?

Due to state and local laws, we are unable to ship self-defense kits to the following locations:

  • Connecticut
  • Washington, D.C.
  • Illinois
  • Hawaii
  • Massachusetts
  • Rhode Island
  • Wisconsin
  • New York
  • Michigan
  • New Jersey

Safety & Legal

Important: Laws are constantly changing. We strongly recommend checking with your local law enforcement or state website before purchasing or carrying a stun gun or pepper spray.

Are these self-defense items legal to carry?

 Laws vary by state and local laws. It is your responsibility to check your local laws regarding the possession and use of pepper spray, stun guns, and other tools.

 Can I travel with SheShield products?

 Most items are not TSA-approved and should be removed from carry-on luggage. Check with TSA and airline guidelines before flying.

Is there an age requirement for stun gun ownership?

Stun guns are subject to age restrictions that vary by state. In most areas, you must be at least 18 years old to legally purchase or possess a stun gun. However, some states — such as Hawaii and Connecticut — require a minimum age of 21. It is your responsibility to verify your local and state laws.

Restricted Shipping Policy

Due to state and local laws, we are unable to ship certain self-defense items to the following locations:

Sheshield's Restricted Shipping

Due to state and local laws, we are unable to ship self-defense kits to the following locations:

  • Connecticut
  • Washington, D.C.
  • Illinois
  • Hawaii
  • Massachusetts
  • Rhode Island
  • Wisconsin
  • New York
  • Michigan
  • New Jersey

Reach Out To Us

Still have questions? Reach out to our customer support and we will love to assist!

Contact Us